What does the team do?

Our Facilities Services team are one of the many teams that keep our business running smoothly. A key cog to the Southampton office, the team ensures we have a great office environment to work in and all the facilities we need to be successful. You'll work closely with our Facilities Co-ordinator and our Assistant Facilities Manager to provide crucial support to the whole office. 

Although this is a full time, permanent position, we're also open to considering an apprentice for this role.  So if you're eager to learn and grow in this field, don't hesitate to apply.  You'll work closely with the Facilities management team to provide crucial support to the Firm whilst receiving paid on-the-job training and a formal qualification in Facilities Services (Level 2.)  An apprentice role offers a fantastic opportunity for training, and learning and development within a skilled and experienced team.

What will you be doing?

The Facilities Assistant role requires someone who is resourceful and organised. Being a law firm we generate a lot of documents so you'll be required to deal with post room requests from our Lawyers and Support staff as well as external providers of postal and logistics services. You'll need to be able to work to deadlines and enjoy interacting with lots of different people.

Essentially the role will involve processing all mail (incoming and outgoing), photocopying and scanning, as well as printing emails and other large documents. There is some complex equipment – but don't worry we'll give you all the training you need.

You'll also assist the team with general duties involving the day to day running of the office from stationery orders and maintenance requests through to running errands and health and safety issues.

So, what are we looking for?

The role requires someone with previous office based experience and knowledge of IT packages including Microsoft Word, Excel and Outlook. You'll need to be able to multi-task but still maintain attention to detail. You'll be a motivated pro-active team player with excellent communication skills. You'll have a flexible approach and be consistently helpful.

You must also be able to work on your own initiative and have the ability to work to deadlines. We're looking for enthusiastic individuals who love working as part of a team; this is a really social role interacting with lots of different people – this is where your great customer services skills come in.

To be successful in this role, you'll have as a minimum:

• Experience managing multiple workloads simultaneously
• Excellent IT skills with experience of Microsoft packages
• Experience working in a fast paced environment 

We continually work hard to create an open culture that sets us apart from other firms. Our culture gives us much more of a human feel, emphasising that we're more than just suits!

As signatories to the Mindful Business Charter, it's important to us that our people are able to maintain healthy and happy lives, both in and out of work. We have a number of resources and initiatives designed to support health and wellbeing and we're very happy to talk flexible working.

Through our DEI initiatives we create an environment in which difference is valued. We have an Diversity, Equity and Inclusion Group, led by our Board Sponsor, which works with our colleague networks (we currently have firm supported networks for race, ethnicity, and cultural heritage, LGBTQ+, disabilities, families, and women's career development and we're in constant dialogue with our people about how we expand our networks to better support everybody). Find out more about ED&I at WBD here. We encourage applicants from all social backgrounds, ethnicities, disabilities, gender identities and sexual orientations.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long term condition and need us to make any adjustments to give you the best possible recruitment process, please let us know by contacting the recruiter on the right hand side of this page. Please also let us know if you need this job advert or the application form in a different format.

We will offer an interview to candidates with a disability or long-term condition who meet the minimum criteria for this role. You can opt into this scheme within the application form. Your response to this question is only used for this purpose, is only visible to the recruitment team and is not used for data monitoring. 

We are an in-house recruitment team and will always aim to fill our roles directly in the first instance. If you're an agency, please click here for ways that you can work with us.