About the Team

Our Facilities team are one of the many teams that keep our business running smoothly.  A key cog to the Plymouth office, the team ensures we have a great office environment to work in and all the facilities we need to be successful.  From workplace services to building operations and compliance, the team keeps everything running seamlessly behind the scenes.

About the role

As Facilities Supervisor, you'll work closely with the Facilities Manager to oversee the smooth running of our Plymouth office and support a small facilities team in delivering a first-class service.

This is a hands-on leadership role where you'll balance people management with operational delivery. You'll help coordinate a wide range of facilities services, including mail and reprographics, archiving, security and access control, ensuring colleagues and visitors receive a professional and seamless experience. 

You'll play an important role in planning and prioritising workloads, supporting team development and wellbeing, and helping to maintain high standards across the workplace.  We're also looking for someone who enjoys identifying opportunities for improvement. Whether it's enhancing service delivery, improving processes or contributing to workplace projects, you'll have the opportunity to make a real impact on the colleague and visitor experience.

About you

You'll have experience working within a facilities, workplace or office services environment and be confident coordinating multiple priorities in a busy operational setting. Ideally, you'll already have experience supervising a team, but just as importantly, you'll be someone who leads by example, builds strong relationships and takes pride in delivering excellent customer service.

You'll bring a strong understanding of health and safety within the workplace and be comfortable using facilities management systems and technology to monitor activities, manage compliance records and support operational reporting. An IOSH Managing Safely qualification would be beneficial, although we're equally happy to support you in achieving this.

We're looking for someone who is organised, proactive and solutions-focused. You'll enjoy working with a variety of stakeholders, from colleagues and building management teams to contractors and suppliers, and you'll be able to build trusted relationships that help deliver outstanding service.

Most importantly, you'll be someone who thrives in a varied environment, remains calm under pressure and is motivated by creating a workplace that is safe, efficient and enjoyable for everyone.

To be successful in this role you'll need as a minimum:

• Facilities or administration experience gained in a professional services environment

• Experience managing multiple workloads simultaneously
• Excellent IT skills with experience of Microsoft packages

We continually work hard to create an open culture that sets us apart from other firms. Our culture gives us much more of a human feel and has helped us earn the Great Place to Work® certification in the UK, based entirely on feedback from our people.  Recognising our commitment to creating a high-trust workplace where people feel valued, supported and empowered to succeed.

As signatories to the Mindful Business Charter, it's important to us that our people are able to maintain healthy and happy lives, both in and out of work. We have a number of resources and initiatives designed to support health and wellbeing and we're very happy to talk flexible working.

Through our DEI initiatives we create an environment in which difference is valued. We have an Diversity, Equity and Inclusion team and an Inclusive Recruitment Lead, who all work with our colleague networks (we currently have firm supported networks for race, ethnicity, and cultural heritage, LGBTQ+, disabilities, neurodiversity, families, and women's career development and we're in constant dialogue with our people about how we expand our networks to better support everybody). Find out more about DEI at WBD here. We encourage applicants from all social backgrounds, ethnicities, disabilities, gender identities and sexual orientations.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long term condition and need us to make any adjustments to give you the best possible recruitment process, please let us know by contacting the recruiter on the right hand side of this page. Please also let us know if you need this job advert or the application form in a different format.

We will offer an interview to candidates with a disability or long-term condition who meet the minimum criteria for this role. You can opt into this scheme within the application form. Your response to this question is only used for this purpose, is only visible to the recruitment team and is not used for data monitoring. 

We are an in-house recruitment team and will always aim to fill our roles directly in the first instance. If you're an agency, please click here for ways that you can work with us.