Job description

  • Location:
    Bristol, Newcastle
  • Salary:
  • Contract Type:

IT Trainer (0407)

We're currently looking for an IT Trainer to join our Learning Technologies Specialist team in Newcastle or Bristol. The position is offered on a full-time, permanent basis.


The team

First-class IT systems are absolutely key to the success of any business in today's commercial world and the legal sector is no exception. We pride ourselves on being at the forefront of technological advancements within the legal profession, something we've become so well known for. To remain competitive in our markets, and to continue supporting our growth strategies, our team of dedicated IT professionals have a key role to play, ensuring the integrity of the IT infrastructure, development of new systems and excellent support to all of our employees, and clients.

Sitting within our wider IT team is our IT Training team who are there to support us in our day to day work. The team offers an extensive range of blended IT Training from bespoke legal software to Microsoft Office 365 applications in both a virtual classroom and an interactive e-learning environment.


The role

This is an interesting and varied role where no two days will be the same.  You'll be responsible for scheduling and delivering IT training during the induction process of all new employees, using a virtual training room, and delivering group and one-to-one training for existing employees, providing post-course support as required. You'll also design and deliver live Webinars using MS Teams or WebEx.

We've got a fantastic Learning Management System (LMS) that's available to all employees. Part of your role will involve working with our current Learning Technology Specialists to administer the LMS as well as designing, creating, and maintaining interactive and engaging eLearning, using software such as Camtasia, Adobe Captivate, Adobe Creative Cloud and Snagit, which will be housed on the LMS. You will also assist subject matter experts in the creation of learning materials when required.

You'll work closely with the Programme Management Unit during the business readiness and implementation stages of new, or upgrading of existing, IT systems to determine the appropriate level of training and communication.  The Learning Technology Specialists team also provide support to the IT Service Desk typically with their "How do I" questions.


What are we looking for?

We're looking for someone with an outgoing personality who has a real passion for learning and improving adoption of IT systems.

It goes without saying that you'll need excellent working knowledge of Windows and O365 as well as previous experience of designing and creating training material. We're looking for someone who has at least one years' experience of delivering IT training. It would be great if you've gained this experience whilst working within the legal sector, but this is by no means necessary.

It would be beneficial to have a teaching or training qualification such as TAP or COLF and a MOS certification would be desirable.

As you'll be working and interacting with lots of people around the business you should have excellent communication skills, both written and verbal, as well as strong organisational skills and the ability to work under pressure.


Who are we?

A Top 100 law firm globally and Top 20 law firm in the UK, Womble Bond Dickinson has more than 400 partners and 1,000 lawyers based across 19 US cities and seven UK cities including a significant presence in London. The firm's reach also extends to Europe where it has strategic partnerships with other law firms in Germany and France.

In the UK, Womble Bond Dickinson advises in excess of 40 FTSE 350 companies, many of the largest businesses in the country, government organisations and wealthy individuals. With a focus on eleven key sectors (Energy & Natural Resources; Financial Institutions; Healthcare;  Insurance, Manufacturing;  Real Estate; Retail and Consumer; Transport, Logistics & Infrastructure; Life Sciences & Pharmaceuticals; Technology and Private Wealth) the firm's experience allows it to build strong relationships and deliver an excellent service to clients.

What makes it great to work here?

We continually work hard to create an open culture that sets us apart from other firms. Our culture gives us much more of a human feel, emphasising that we're more than just suits!  We like and make time for each other enabling us to establish professional relationships that can often become lasting friendships. 

Through our D&I initiatives we create an environment in which difference is valued.  We have a Diversity and Inclusion Group, led by our Board Sponsor, which works with our colleague networks (we currently have an ethnic diversity, an LGBTQ+, a family network and we're in constant dialogue with our people about how we expand our networks to better support everybody).  We encourage applicants from all social backgrounds, ethnicities, disabilities, gender identities, and sexual orientations.

As signatories to the Mindful Business Charter, it's important that our people are able to maintain healthy and happy lives, both in and out of work.  We have a number of resources and initiatives designed to support health and wellbeing, including our team of dedicated mental health first aiders.  We recognise that getting the right work life balance is a priority for all of us and we're very happy to talk flexible working, full-time or part-time working patterns.

And that's not all, alongside a competitive salary you'll receive a flexible benefits package so you can pick and choose between the benefits that matter most to you.

Next steps

If this sounds like your next career move then please get in touch to find out more. No agencies please, we're an in-house recruitment team!

If this isn't the role for you (or the right time) why not connect with us on LinkedIn or follow us on Twitter and Instagram (@WBD_CareersUK) to keep up to date with all of our opportunities.  We also have a Facebook page (

Close map
St Ann's Wharf, 112 Quayside, Newcastle Upon Tyne, UK, NE1 3DX

Meet the recruiter

Kim Southway

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