We are seeking a dynamic and experienced technology professional to join our dedicated Innovation and Legal Technology Team. This newly created role will be responsible for managing the firmwide self-service toolkit of legal technology applications which forms a key part of our innovation strategy. The successful candidate will work closely with the Chief Innovation Officer, the Head of IT Applications and Development, and the wider Innovation and Legal Technology Team.

This role can be based in Bristol, Newcastle, Plymouth or Leeds and falls under our hybrid working policy. We would ask that you reside close enough to one of our regional office locations so that you can visit as per current working practices.

Key Responsibilities:

• Procurement and Deployment: Identify, evaluate, and procure legal technology applications that align with our innovation strategy and the needs of end users. Co-ordinate the on-boarding, configuration and deployment of these tools.
• Management and Maintenance: Ensure the ongoing management, maintenance, and support of the legal technology applications in the self-service toolkit. Monitor adoption, performance, ROI, new features/updates, user feedback and contractual events such as renewals.
• Supplier Relationships: Build strong, collaborative relationships with our legal technology suppliers whilst ensuring that suppliers deliver the expected level of service and maintain a pro-active road map of features.
• Budget Management: Monitor the budget for legal technology applications, ensuring expenditures are within approved limits and provide value for money.
• Training, Support and Adoption: Working in conjunction with our IT Trainers to develop and deliver self-service training materials for our self-service toolkit. Provide ongoing support and troubleshooting as needed.
• Collaboration: Work collaboratively with the IT team to ensure technical requirements and standards are met. Liaise with legal teams to understand their needs and raise awareness of tools which meet those needs.
• Innovation and Improvement: Stay abreast of the latest trends and advancements in legal technology. Propose and implement enhancements to the toolkit to maintain a cutting-edge offering.
• Ownership: Acting as the application owner for all of our legal technology applications.
• Compliance: ensuring that our legal technology applications comply with our information security requirements and that such compliance is appropriately documented.

So what are we looking for?

To excel in this role, a growth mindset is essential. This involves a passion for discovering new ways to improve our business processes. Candidates must demonstrate their ability to meet key responsibilities to a high standard, which can be achieved through relevant experience and/or qualifications.

Technical proficiency is crucial, requiring a strong understanding of legal technology tools and platforms, as well as proficiency in software deployment, integration, and management. Analytical skills are also important, as the role involves analyzing user needs and feedback to find effective solutions and drive improvements. Strong problem-solving skills and attention to detail are necessary.

Excellent verbal and written communication skills are required to convey technical information to non-technical stakeholders, build compelling business cases, and effectively negotiate contracts. Additionally, strong project management skills are needed to manage multiple projects simultaneously, with familiarity in agile methodologies being a plus.

Finally, strong interpersonal skills are essential for working collaboratively across teams.

To be successful for the role you must have:

• A combination of relevant experience and/or qualifications in information technology, computer science, project management, or law.

• Strong project management skills with the ability to manage multiple projects simultaneously.
• Solid understanding of legal technology tools and platforms.
• Proficiency in software deployment, integration, and management.

We continually work hard to create an open culture that sets us apart from other firms. Our culture gives us much more of a human feel, emphasising that we're more than just suits!

As signatories to the Mindful Business Charter, it's important to us that our people are able to maintain healthy and happy lives, both in and out of work. We have a number of resources and initiatives designed to support health and wellbeing and we're very happy to talk flexible working.

Through our DEI initiatives we create an environment in which difference is valued. We have an Diversity, Equity and Inclusion Group, led by our Board Sponsor, which works with our colleague networks (we currently have firm supported networks for race, ethnicity, and cultural heritage, LGBTQ+, disabilities, neurodiversity, families, and women's career development and we're in constant dialogue with our people about how we expand our networks to better support everybody). Find out more about DEI at WBD here. We encourage applicants from all social backgrounds, ethnicities, disabilities, gender identities and sexual orientations.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long term condition and need us to make any adjustments to give you the best possible recruitment process, please let us know by contacting the recruiter on the right hand side of this page. Please also let us know if you need this job advert or the application form in a different format.

We will offer an interview to candidates with a disability or long-term condition who meet the minimum criteria for this role. You can opt into this scheme within the application form. Your response to this question is only used for this purpose, is only visible to the recruitment team and is not used for data monitoring. 

We are an in-house recruitment team and will always aim to fill our roles directly in the first instance. If you're an agency, please click here for ways that you can work with us.