We are currently looking for an administrator or co-ordinator to join our Risk and Best Practice team. This is a full time and permanent role. This role sits within our hybrid working policy so ideally you will be based in our Newcastle office at least two days a week.

So what's the role?

Reporting to the Internal Audit Manager, you will provide essential administrative support to the Internal Audit and the wider Risk and Best Practice team. You will be responsible for planning, coordinating, and delivering support across a range of compliance and audit-related activities. These include managing ISO programmes, client audit programmes, the internal audit programme and audit system, as well as the business continuity programme. You will also oversee administrative processes related to staff onboarding and departures, practising certificate renewals via mySRA, and various audit projects.

A core part of your role will involve setting up and maintaining accurate and compliant record-keeping systems. These systems will ensure that all key activities are effectively administered and that appropriate documentation is retained to meet both internal standards and regulatory requirements. You will be expected to gather and analyse data methodically, producing clear, concise, and accurate reports and outputs to support decision-making and audit processes.

In addition to your audit responsibilities, you will provide diary management and general administrative support to the team. You will also contribute to the delivery of the Risk and Best Practice helpdesk service, offering timely and professional assistance to internal stakeholders. Flexibility is key, as you may be asked to support other team projects and initiatives as required.

What we are looking for:

We're looking for a proactive and professional individual who brings energy, initiative, and a commitment to excellence in everything they do. You'll be someone who naturally builds strong relationships with colleagues, clients, and partners, always projecting a positive attitude and striving to exceed expectations. Clear and confident communication is essential, as is the ability to adapt quickly, multitask effectively, and remain composed in a fast-paced environment.

The ideal candidate will be highly organised with strong administrative and coordination skills, paired with a sharp eye for detail and the ability to analyse data effectively. You'll be a collaborative team player who supports others and contributes to a positive, solution-focused culture. Above all, we value someone with a strong work ethic, a professional mindset, and a genuine enthusiasm for delivering outstanding service.

To be successful you will have:

• 2-3 years administration and co-ordination experience
• Be competent in the use of Microsoft packages (Word/Outlook/Excel/Teams/PowerPoint)
• Highly effective organisational skills
• Proven track record of producing accurate and high-quality work

We continually work hard to create an open culture that sets us apart from other firms. Our culture gives us much more of a human feel, emphasising that we're more than just suits!

As signatories to the Mindful Business Charter, it's important to us that our people are able to maintain healthy and happy lives, both in and out of work. We have a number of resources and initiatives designed to support health and wellbeing and we're very happy to talk flexible working.

Through our DEI initiatives we create an environment in which difference is valued. We have an Diversity, Equity and Inclusion Group, led by our Board Sponsor, which works with our colleague networks (we currently have firm supported networks for race, ethnicity, and cultural heritage, LGBTQ+, disabilities, neurodiversity, families, and women's career development and we're in constant dialogue with our people about how we expand our networks to better support everybody). Find out more about DEI at WBD here. We encourage applicants from all social backgrounds, ethnicities, disabilities, gender identities and sexual orientations.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long term condition and need us to make any adjustments to give you the best possible recruitment process, please let us know by contacting the recruiter on the right hand side of this page. Please also let us know if you need this job advert or the application form in a different format.

We will offer an interview to candidates with a disability or long-term condition who meet the minimum criteria for this role. You can opt into this scheme within the application form. Your response to this question is only used for this purpose, is only visible to the recruitment team and is not used for data monitoring. 

We are an in-house recruitment team and will always aim to fill our roles directly in the first instance. If you're an agency, please click here for ways that you can work with us.