Job description

  • Location:
    Bristol, Edinburgh, Leeds, London, Newcastle, Plymouth, Southampton
  • Contract Type:
    Fixed Term
  • Work location:
    Hybrid

Senior Resource Manager (1377)

We're looking for an experienced and commercially minded Resource Manager to play a pivotal role within our Real Estate business group.  This is a fixed term contract role, for approximately 15 months.

This is a highly visible position where you will work in close partnership with Partners, lawyers, and senior stakeholders to ensure work is allocated effectively, people are supported to perform at their best, and data is used to drive smarter resourcing decisions.

You'll take ownership of the end‑to‑end resource management framework for the group, acting as a trusted adviser on capacity, utilisation, wellbeing, and future resourcing needs. Alongside this, you'll be the subject‑matter expert for BigHand Resource Management, helping the business unlock insight and value from its data.

The Role

In this role, you will centralise and manage the allocation of work across the Real Estate group, ensuring matters are distributed in a way that drives productivity, profitability, and healthy high performance. You'll develop a deep understanding of individual skills, experience, and development aspirations, using this insight to inform resourcing decisions and support long‑term capability building.

You will closely monitor utilisation trends, proactively identifying risks of under‑ or over‑utilisation and working collaboratively with Partners to smooth workloads, support wellbeing, and ensure fair access to opportunities that contribute to progression and reward. Using BigHand RM as your core tool, you'll analyse and interpret resource data, produce meaningful reports, and guide stakeholders on what the data is telling us.

Acting as the primary point of contact for BigHand RM within the group, you'll provide training, inductions, and day‑to‑day support, while also managing the firm's relationship with BigHand itself, including licence usage, system improvements, and issue escalation. You'll also contribute to strategic decisions, advising on capacity constraints, recruitment needs, and team structures, and working closely with Commercial Finance on profitability and resourcing alignment.

Beyond day‑to‑day delivery, you'll continually review and enhance resource management processes, support KPI tracking, contribute to tender activity, and help lead conversations around the expansion of resource management into other teams. You'll also line‑manage a CDRI Assistant Resource Manager, supporting their development and progression.

About You

You are a confident, data‑driven Resource Manager who thrives on building strong relationships and influencing at all levels of the business. Comfortable operating within a fast‑paced professional services environment, you combine commercial awareness with a genuine commitment to people, wellbeing, and high performance. You enjoy working closely with Partners and senior leaders, using insight and analysis to shape smarter resourcing decisions and anticipate future capacity needs. You're naturally proactive, trusted for your judgement, and able to balance competing demands while keeping teams productive, engaged, and fairly utilised. Detail‑oriented yet strategic, you're motivated by continuous improvement, technology‑enabled solutions, and the opportunity to shape and grow a mature resource management function.

To be successful in this role, you'll need as a minimum:
  • A minimum of 2–3 years' experience in a Resource Management role (or closely related capacity/planning role) within a professional services environment
  • Demonstrable experience using resourcing data to monitor utilisation, identify capacity risks, and inform workload or workforce decisions at team or business‑group level
  • Proven ability to work directly with senior stakeholders (e.g. Partners, Directors, or equivalent), providing clear, confident advice on resourcing, capacity, and performance

If you enjoy working at the intersection of people, data, and strategy—and want to make a meaningful impact on how a leading Real Estate practice operates—we'd love to hear from you.

What makes it great to work here?

We continually work hard to create an open culture that sets us apart from other firms. Our culture gives us much more of a human feel, emphasising that we're more than just suits!

As signatories to the Mindful Business Charter, it's important to us that our people are able to maintain healthy and happy lives, both in and out of work. We have a number of resources and initiatives designed to support health and wellbeing and we're very happy to talk flexible working.

Through our DEI initiatives we create an environment in which difference is valued. We have an Diversity, Equity and Inclusion Group, led by our Board Sponsor, which works with our colleague networks (we currently have firm supported networks for race, ethnicity, and cultural heritage, LGBTQ+, disabilities, neurodiversity, families, and women's career development and we're in constant dialogue with our people about how we expand our networks to better support everybody). Find out more about DEI at WBD here. We encourage applicants from all social backgrounds, ethnicities, disabilities, gender identities and sexual orientations.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long term condition and need us to make any adjustments to give you the best possible recruitment process, please let us know by contacting the recruiter on the right hand side of this page. Please also let us know if you need this job advert or the application form in a different format.

We will offer an interview to candidates with a disability or long-term condition who meet the minimum criteria for this role. You can opt into this scheme within the application form. Your response to this question is only used for this purpose, is only visible to the recruitment team and is not used for data monitoring. 

We are an in-house recruitment team and will always aim to fill our roles directly in the first instance. If you're an agency, please click here for ways that you can work with us.

 


 
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Location
4 More London Riverside, Greater London, UK, SE1 2AU
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Need any adjustments to give you the best possible recruitment process or want to find out more about this role?
Contact your recruiter now.

Laura Clifforde

Laura.Clifforde@wbd-uk.com

+44 117 989 6834

Meet the manager

Vicki Redman

Alongside a competitive salary you'll receive a flexible benefits package so you can choose and vary the benefits that matter most to you

Find out more about our Responsible Business initiatives here, including our net zero goals, local community engagement and social inclusion

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